Dedicated Back Office
Every load generates paperwork — BOLs, settlements, invoices, fuel receipts. We handle that administrative load on a schedule, so it never becomes a backlog.
We take on settlements, document filing, and invoicing support so the paperwork that piles up behind a running fleet gets handled on a schedule, not in a weekend scramble.
Drivers get paid accurately and on time, and your books stay current instead of three weeks behind.
- 01Collect and file trip paperwork (BOL, POD, fuel receipts) as loads close out.
- 02Process driver settlements on your regular pay cycle.
- 03Prepare invoicing for factoring or direct billing.
- 04Maintain a document trail that's ready for review at any time.
The administrative load most fleets underestimate
Industry cost breakdowns commonly put non-driver wages and benefits at roughly 4–10% of carrier revenue, with office/technology overhead adding another 4–10% on top — and dispatch, billing, safety, and administrative staff typically making up something like 15–25% of headcount at a mid-size carrier. Back-office work scales with load volume, not headcount, so that gap is usually where paperwork starts falling behind first.
Why settlement accuracy and timing matter to retention
Driver pay disputes and late settlements are a recurring driver-retention problem across the industry — a driver who isn't paid accurately or on schedule has a direct, immediate reason to look elsewhere. A dedicated back office processing settlements on a fixed cycle removes that friction entirely.