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Canada Services

Cross-Border Documentation

A commercial US-Canada shipment typically travels with a commercial invoice, bill of lading, cargo control document, and — where applicable — a CUSMA/USMCA certificate of origin, in addition to the ACI eManifest filing itself.

How we handle it

We assemble and confirm every document a cross-border load needs — commercial invoice, bill of lading, customs paperwork — before the load is dispatched.

Impact on your operation

Loads clear the border on schedule instead of sitting because a single document wasn't ready.

Our process
  1. 01Identify documentation requirements for the specific load and commodity.
  2. 02Assemble and verify documents before dispatch.
  3. 03Provide the driver with a complete document package.
  4. 04Confirm documents were accepted at the crossing.

The standard document set for a commercial crossing

A typical cross-border commercial shipment requires a commercial invoice describing the goods and value, a bill of lading, a cargo control document tying the shipment to its eManifest filing, and — for goods claiming preferential tariff treatment — a CUSMA (USMCA) certificate of origin, which has its own specific data requirements to be valid.

Why one missing document holds up the whole load

Customs clearance is effectively an all-or-nothing check against the required document set for that specific commodity and shipment type — a single missing or incorrect document (like a certificate of origin that's missing required fields) can hold the entire load, regardless of how complete everything else is.